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How mposurga link Protects Your Privacy

When you open an account with mposurga link, your personal information and payment details are secured from the moment you deposit through DANA, OVO, GoPay or QRIS.

Encrypted payment processingAccount verification on sign-upNo third-party data sales30-day retention policy24/7 support for account access
Explore the Lobby Read FAQ
mposurga link How mposurga link Protects Your Privacy
REACH US ANYTIME

Privacy Inquiries — How to Contact Us

Live Chat Open your account and head to the support icon in the lobby footer.
Email Support Send data access or deletion requests to [email protected].
Account Settings Update your contact details, review stored payment methods, or request a data export directly…
HOW WE SAFEGUARD

Data Security and Your Account Rights

Encryption Standard

All personal data transmitted between your device and mposurga link servers uses TLS 1.3 encryption.

Payment Information

When you deposit via DANA, OVO, GoPay or QRIS, your payment details never touch our database — the transaction routes…

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your game lobby settings.

Data Retention

Account information is retained for 30 days after closure unless a withdrawal dispute or legal inquiry is active.

Access Your Data

Request a complete copy of your personal data, payment history and activity log by opening live chat or emailing [email protected].

Delete or Correct

Update your email, phone or stored payment methods inside your account settings instantly.

Privacy Policy — Frequently Asked

We ask for your full name, email, phone number, date of birth and a username. On your first deposit, we verify your identity by confirming your email and phone. Payment details (DANA, OVO, GoPay or QRIS account identifiers) are collected securely but never stored in full on our servers.

Deposits route through encrypted payment processors; mposurga link receives only a transaction confirmation, never your actual payment credentials. We use PCI-DSS compliant systems. Your stored payment methods are tokenised, meaning we hold a secure reference code, not your real account details.

Only our security and support teams access your data when handling withdrawals, disputes or account recovery. Access logs are audited monthly. We do not sell, rent or share your information with external marketing agencies, data brokers or advertisers.

Personal account details are deleted 30 days after closure. Deposit and withdrawal records remain for 12 months for payment verification and tax compliance. If a dispute or investigation is open, records stay active until resolved.

Yes. Email [email protected] or use live chat to request a data export or deletion. Exports arrive within 5 business days. Deletions are processed within 30 days unless a legal hold or active dispute requires records to stay on file.

We use session cookies to maintain your login and preference cookies to remember your settings. No third-party tracking cookies are deployed. You can clear cookies from your browser settings anytime; you'll simply be logged out on your next visit.

We monitor our systems continuously and notify affected users within 48 hours of discovering any unauthorised access. We'll provide guidance on account recovery and free credit monitoring where applicable. Our incident response plan includes law enforcement liaison depending on local law.

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